Thursday, August 28, 2014

True Story: Support Desk

I sent this to the Support Desk (which is not particularly supportive, so I think they should change their #&)% name):
I'm not positive you guys are in charge of exorcisms, but my phone is possessed.

Randomly, while the handset is hung up, it will start beeping a busy signal and the screen will say Unknown Number. I have to pick up the handset, hang it back up, and then it will do it again a few seconds later. Typically, it does it four times in rapid succession and then stops. It's not near a time when I make or receive a call, and I'm positive the handset is hung up properly when it does it.

This has been happening for months, but it was sporadic enough that I never bothered anyone about it. Nobody else has complained about their phone doing it. Today it's probably done it 6 times. It's possible it's trying to push me over the edge.

If someone has time, can they see if this is a known problem with the 7965 phones or if there's anything I can do? Thanks.
Well, now it's probably done it 30 times, which might as well be 30 million. It did it while I was on the phone with the support desk. My phone put the support desk on hold and started beeping at me from a new line. I may or may not have said, rather loudly, "Oh, FUCKER."

I mentioned this is my busiest time of year at work, right? I thought so. 

Send good energy and chocolate covered coffee beans.

1 comment:

  1. OMG! I'm sorry I am stopping in here on "one of those days", but happened to be checking on things and noticed you had posted, saw the word "Help Desk" and knew this would make me laugh (because I could use a laugh right now)--and you made me laugh. But not at your expense, I swear. I hope your possessed phone is soon set straight. I am sending energy and chocolate!